Refund policy

Return and Refund Policy

Due to the handmade and exclusive nature of our jewelry, we do not accept returns or exchanges for a change of mind once an order has been processed.

Damaged or Defective Items: We take quality very seriously. If your accessory arrives damaged due to shipping or has a manufacturing defect, you have 48 hours from the time you receive the package to notify us via WhatsApp with clear photos of the issue. We will evaluate your case to repair or replace the item at no additional cost.

Note: We are not responsible for damage caused by improper use or the natural wear and tear of materials (such as contact with perfumes, saltwater, lotions, or harsh chemicals).